![]() ![]() This company could have the world’s fastest internet service and I would not give them a nickel. There seemed to be a party going on in the office as well as a little gossip about what I can guess was another holding customer and when he came back on the line, he stated that his supervisor was making him transfer me to the “win back” department and as I write this review, I have been on hold trying to close the account that never functioned for 57 minutes and counting. When I asked to have all of my information deleted and the order cancelled, I was transferred to a gentleman that instead of placing me on hold, laid the phone down while he chatted with his supervisor. I called back and spoke with a supervisor who directly blamed the lack of communication and service on the technician.
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